Personally, you have necessarily already had one of these delivery experiences:
- The delivery man looking for his lost pen in the back of his pocket.
- The delivery person who does not arrive and the delivery company that does not know how to tell you when he will pass by.
- The delivery confirmation email received several hours after the arrival of your order.
If so, then you can easily slip into the shoes of your customers, whether they are site managers or individuals, and understand that a smooth delivery experience makes a difference.
The solution? The dematerialization of concrete delivery notes.
We explain to you what it consists of in this article and why it is a real asset for you and your customers.
What is a dematerialized delivery note?
Rather than being printed on paper, the delivery note is entirely digitized, in particular on the smartphone of the driver of the vehicle in charge of the order.
Why is the dematerialization of delivery notes an asset for you?
More accurate data
First, you know the delivery status in real time.
- In case of delay, you can notify the customer.
- You get real-time statistics on delivery times.
You limit the risk of human error, linked to double entry, by automating the transfer of information.
A better customer experience
That's what we were talking about in the introduction. By offering the signature on the telephone, you are spreading an image of modernity and innovation to your customers. And if they consider that you are on the lookout for news and that you are updating your services, they will perceive you as an innovative partner to your customers.
A real time-saver
The driver is more efficient since he manages everything from his smartphone: he therefore does not need to report the information later since everything was recorded during delivery.
Savings for you and for the planet
You no longer print your delivery notes on paper: the planet thanks you!
How does the dematerialization of delivery notes happen with Synaxe?
The solution SX Delivery, developed by Synaxe, comes in two tools:
- The Delivery App application with which the driver receives the delivery note that he delivers, and uses his smartphone to have it signed.
- The SX Delivery Cloud Interface, connected to your business tools, in particular to schedules and affiliate management tools via APIs as well as to third-party systems that can retrieve this information for their own deliveries.
The process to generate dematerialized BL BPE
Confirmation of loading
When production starts, a temporary dematerialized delivery note is generated. Then, when he collects the order, the driver receives this delivery note on the mobile application SX Delivery.
Arrival at the place of delivery and start of unloading
As soon as the power plant leaves, geolocation makes it possible to locate the vehicle in real time. Upon arrival at the customer, the driver unloads the concrete.
End of download and signature on the phone
After unloading, the customer signs directly on the driver's phone. Delivery information, such as date and time, is automatically integrated into the app. The driver can also enter into the application the various additions he has made: water, additives, retardants. This data is shared in real time on the driver's mobile application and on the client's dashboard (you or a member of your team!).
As soon as the delivery note is signed, you can access the generated documents, in particular the BL in “signed” PDF format with legal value, automatically on the web portal. So you can bill your customers immediately.
Return to the power plant
As for the trip, you can follow the location of the vehicle in real time to anticipate its arrival at the plant.
Why the dematerialization of delivery notes with Synaxe?
While there are a good number of solutions for dematerializing delivery notes, SX Delivery of Synaxe is one of the only ones that offers a business solution, built for concrete batching plants - but also for quarries, the recycling platforms Or the sites for the recovery of soil from construction site excavations.
It has now been over 20 years since Synaxe exists and grows with its customers: nearly 215 power plants have already trusted us.
SX Delivery has nearly 2,000 user drivers for 1000 transporters spread over 13,000 sites. Since its establishment, SX Delivery, more than 10,000 delivery notes are processed per day.
What the power plants mainly appreciate:
- A solution that can be immediately activated. You can of course configure it to adapt it to your operating site, but by choosing SX Delivery, you make sure you can use it quickly.
- Support from a dedicated contact person: the majority of our teams are technical experts who advise you in the adoption of our solutions.
In summary, the dematerialization of delivery notes allows you to:
- to speed up delivery
- to follow the order in real time
- to bill more quickly
To discover how to dematerialize your BL with Synaxe, Ask us for it here !